Privacy Policy
Data Privacy Notice
FrontiersGo and Frontiers USA are protecting your privacy.
Our Privacy Policy tells you what Personally Identifiable Information (PII) we may collect from you, how we store and handle your PII, and how you can manage what PII we receive from you.
FrontiersGo, a segment of Frontiers USA, respects your privacy and recognizes the need for appropriate protection and management of the PII you share with us.
We agree to (1) provide our users with notice of their ability to opt out of information exchanges with our affiliates; (2) honor our users’ requests not to have their information transferred to our affiliates; and (3) honor our users’ requests not to receive solicitations from our affiliates.
FrontiersGo prioritizes protection of your personal data in compliance with the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, process, and safeguard your information. By using our website, you consent to the practices described herein. We collect data such as your name, email address, and business details solely for specified, explicit, and legitimate purposes, ensuring transparency in data processing. This information is securely stored and accessed by authorized personnel only. We do not share your data with third parties without your explicit consent, and you have the right to access, rectify, or erase your personal data. For any queries or concerns regarding your data, please contact our Data Protection Officer at dataprivacy@frontiersusa.org. Also you may complete our secure personal data request form here: .
Links to Other Websites
Our website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and provide links to these websites solely for your convenience.
You acknowledge that your use of and access to these websites is solely at your own risk. It is your responsibility to check the privacy policies of these websites to see how they treat your personal information.
Computer Information Collected
When you use our website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our website. Such information is typically considered nonpublic personal information (NPI). We may also collect any of the following:
- Cookies: Our website uses “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content that you see on our website. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place PII in cookies.
- Web Beacons: We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people that open our emails. Our web beacons are not used to track your activity outside of our website. We do not link NPI from web beacons to PII without your permission.
- Automatic Information: We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the internet, your internet website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our users to help improve our website.
How Information Is Used
We use PII to improve our communications and services to you.
We may also combine information you give us online or through printed forms; publicly available information; and information we receive from other parties. We use this combined information for your online experience and to let you know about new products, services, offers, and other promotion.
To give you the best possible service, we may use our affiliates to provide contracted services for our business, including, but not limited to processing credit cards, hosting our website, or advertising. In many cases, we will need to provide some, if not all, the PII you provide to use so our affiliates can perform these services. Our affiliates are only authorized to use your PII as provided within this Privacy Policy.
There are times that we may have to disclose your PII to comply with state and federal laws; to assist law enforcement and governmental agencies in preventing or investigating fraud or other crimes, or in response to a court order. In such instances, we will only provide the PII requested and your PII will only be used for legal purposes as opposed to marketing.
Changing Your Information
You may change your PII at any time using facilities found on our website. If you need assistance with updating your PII or removing yourself from our mailing lists, just send us an email with your request or contact us using the information found on our website.
Opting Out of Sharing Information
You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.
“Do Not Track” Settings
Some web browsers have settings that enable you to request that our website does not track your movement within our website. Our website does obey such settings when transmitted to and detected by our website. Due to circumstances that are outside our control (i.e., internet transmission issues, web browser/web server incompatibilities, etc.), we may not always be able to detect and honor this setting. However, this does not change our compliance in any other way with our Privacy Policy.
You can turn off tracking features and other security settings in your browser by visiting the following links:
Google Analytics Opt-out Browser Add-on: Google provides a free add-on to most major browsers that you can install to prevent your data from being collected and used by Google Analytics. Visit the following link to download the free Google Opt-out Add-on Tool: http://goo.gl/Ls82zv
Children’s Online Privacy Protection Act (COPPA)
Even though our website is not designed for use by anyone under the age of 18 (child), we realize that a child may attempt to access our website. We do not knowingly collect PII from a child. If you are a parent or guardian and believe your child is using our website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our website.
Our Email Policy
We fully comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. We use Mailchimp as our email marketing platform. By subscribing to any of our email lists, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.
Data Security
We have taken steps to build our website using sophisticated encryption and authentication tools to protect the security of your PII. When we collect your PII through our website, we will encrypt your PII before it travels over the internet using industry standards as established for conducting secure online transactions. We also use industry-standard technologies such as secure routers and firewalls to make sure that your PII is safe. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.
Once we receive your PII, we have industry-standard security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee against such loss or misuse. We strongly urge you to protect any password you may have for our website and not share it with anyone. You should always log out of our website when you are done using it, especially if you are sharing a computer with someone else or are using a computer in a public place.
Changes to Our Privacy Policy
If you are subscribed to our mailing list, we will notify you of any significant changes to our Privacy Policy. Changes made are effective immediately and replace any prior Privacy Policies. We encourage you to review our Privacy Policy periodically to make sure you still agree with it.
Questions about Our Privacy Policy
If you have any questions about our Privacy Policy, please feel free to ask directly.
Last updated June 2024
